Returns & Exchanges

At Odd Bunch, we strive to deliver the freshest produce right to your door, but we understand that sometimes items may not meet our quality standards. Due to the perishable nature of our products, we offer credits or replacements for damaged or missing items reported within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Check your Odd Bunch box as soon as it arrives to ensure all fruits and vegetables are in peak condition and match your order summary.

• 2.
  Capture a Photo

  If any item is damaged, bruised beyond use, or missing, take a clear photo of the product and the shipping label to help us improve our sourcing.

• 3.
  Contact Support

  Email our customer care team within 24 hours at [email protected] with your order number and the photos attached.

• 4.
  Receive Credit or Refund

  Once reviewed, we will issue a pro-rated credit to your account for your next box or process a refund to your original payment method.